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No heat in a rental? Priority line: (317) 555-0101
Monday – Friday: 7 a.m. – 5 p.m. · Saturday: 8 a.m. – noon · Sunday: Office closed · No-heat priority line, October – March: Every day, 6 a.m. – 10 p.m.Monday – Friday: 7 a.m. – 5 p.m.

A landlord’s year

What to do each season in Indiana

A cold-winter, hot-summer calendar for rental buildings. The months move with the weather; the order does not.

  1. 01
    Fall

    Step 1: August to September

    The tune-up window. Furnaces are easy to reach and nobody needs them yet.

    • We: tune up furnaces, street by street

    • You: send us any new units and key changes

  2. 02
    Fall

    Step 2: October

    The first cold nights. Filters, thermostats and pilot-free ignition checks.

    • We: swap filters; the priority line opens

    • You: remind tenants to set thermostats to heat

  3. 03
    Winter

    Step 3: November to March

    Heating season. No-heat calls come first from account holders.

    • We: answer the priority line every day, 6 a.m. – 10 p.m.

    • You: keep the access note current

  4. 04
    Spring

    Step 4: April

    The changeover. Heat is off, cooling is not yet on.

    • We: turnover checks and air-conditioner start-ups

    • You: check for units that turned over

  5. 05
    Spring

    Step 5: May to June

    Air-conditioner tune-ups before the first hot week.

    • We: rinse coils, clear drains, test capacitors

    • You: let us know about window units you want replaced

  6. 06
    Summer

    Step 6: July to August

    The hot weeks. Cooling calls are by appointment.

    • We: repair, and plan next fall’s list

    • You: review the year’s reports for old units

Why fall

Fall is when the account pays for itself

A furnace that has been checked in September rarely fails in January.

We cannot promise a furnace will not fail. We can promise it was looked at, the filter was changed and the file says what to watch. When a no-heat call does come, the file is the first thing we open.

  • One tune-up per furnace, before the first cold night

  • A report you can forward to your insurer or lender

  • The file shows which units are oldest

A maple tree with fallen leaves on a lawn and ranch houses along a suburban street

Put your units on the fall list

Send the addresses by the end of August.