Heating and air for rental properties in Indianapolis
Lassiter Heating & Air services furnaces, boilers and air conditioners for independent landlords and small managers. Each unit goes on file once: the system, the filter size, how we get in. A fall tune-up, or a no-heat call in January, starts from that file.
Per-unit rates
The same rate at every door on your account, written down before the first visit. Each tune-up ends with a one-page report for the address.
A fall check of a gas furnace before the cold, one unit at a time.
Both systems in one visit, so a tenant is disturbed once.
A late-spring check of a central air conditioner or heat pump.
The rate is for gas furnaces and central air in standard residential sizes with clear access. Hot-water boilers and units we cannot reach are priced when we see the file. Anything a tune-up turns up is written down and priced before we touch it.
How an account works
Addresses, unit numbers, what heats and cools each one, and how we get in. A list in a text message is enough.
One record per address: system type and age, filter size, where the thermostat is, and the access note. You get a copy.
We schedule by street, so a crew works one block at a time. Tenants get a text the day before.
When a no-heat call comes in, we already know the system, the filter size and who has the key.
Between tenants
When a unit empties, the furnace and the thermostat are easy to reach and nobody is waiting on a warm room.
Add a turnover check to the account and we run the heating and cooling before the next lease starts. You get the report with the unit’s file, so the new tenant moves into a system someone has looked at.
Furnace run through a full cycle with the cover off
Thermostat tested and set for the new tenant
Filter changed and its size written on the file
Carbon monoxide reading at the vent and in the living space
What we service
The most common rental heat. Tune-ups, igniters, flame sensors, blowers and thermostats.
Older small buildings with radiators or baseboard loops: pressure, pumps and air in the lines.
Seasonal tune-ups, capacitors, contactors and condensate drains.
The small fixes behind most calls: dead batteries, wrong settings, filters that never got changed.
The difference an account makes
Most calls to a heating shop start with questions. On an account, the answers are already on file.
| Calling a shop for the first time | On a Lassiter account | |
|---|---|---|
| A no-heat call in winter | Calling a shop for the first timeTakes the next open slot, after the questions | On a Lassiter accountAnswered first in heating season, by Luisa or Perry |
| What the tech knows | Calling a shop for the first timeThe address, and a question: how old is it? | On a Lassiter accountSystem, age and filter size, before the van leaves |
| Getting in | Calling a shop for the first timePhone tag between you, the tenant and the dispatcher | On a Lassiter accountThe access note on file: lockbox, office key or tenant present |
| The invoice | Calling a shop for the first timeOne bill for whatever was done, in whatever form | On a Lassiter accountOne per address, sent to you and never to the tenant |
| Tune-ups | Calling a shop for the first timeBooked one at a time, priced one at a time | On a Lassiter accountScheduled by street each fall, one flat rate per unit |
“I sent Luisa a list of my six addresses and every furnace’s filter size came back on one page. In January the call about unit 3 took two minutes because it was already on file.”
“One invoice per address means my bookkeeper can match each repair to the unit. That alone is why I moved the account over.”
“The tenant got a text the day before and let the tech in. I never had to be on the phone for either duplex.”
Sample reviews.
Our routes
The shop is on East 10th Street. Most accounts are inside Marion County, with the suburbs on every side. If your building is not listed, ask.
We do not take buildings with a central boiler plant or rooftop equipment on 50 units or more, and we stay out of Lake and Porter counties. For those, call a commercial mechanical firm.
Small ones are the point. Two units is an account. The per-unit rate is the same at every door, and an account of two gets the same file, the same priority line and the same invoice per address as an account of twenty.
You. One invoice per address, sent to you. We never bill a tenant unless you ask us to in writing, and we do not discuss prices with a tenant.
We ask for the address and look for it on an account. If it is on file, we start. If it is not, we ask the tenant to call you first, because we only work on addresses a landlord has authorized.
Yes, on small hot-water systems in older buildings. A boiler tune-up is priced when we see the unit’s file, and steam systems are by call.
Get everyone out of the unit, leave the door open, and call 911 from outside. Do that before you call us. We do not touch a furnace until the gas utility or the fire department says the unit is safe to enter.
The form at the top of this page takes three short steps. The priority line takes a call at any time in heating season.